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Klarna aims to restore trust in banking as customer defaults remain low

Feb 11, 2026, 11:00 AM10
(Update: Feb 11, 2026, 11:00 AM)
Swedish fintech company
weekly magazine based in New York City
CEO, Klarna

Klarna aims to restore trust in banking as customer defaults remain low

  • In 2025, only 30 percent of Americans indicated they trust banking institutions.
  • Klarna reports that less than 1 percent of its customers default on payments.
  • The future of banking requires a shift towards customer-centric approaches to restore trust.
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