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Telstra expands satellite connectivity to mobile apps for users

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(Update: )
telecommunications company predominantly serving Australian customers
  • Telstra has launched Select Satellite Apps for eligible customers, allowing access to satellite-optimized applications.
  • Supported apps include navigation, messaging, and weather applications, designed for light data activities.
  • This initiative enhances connectivity options for users in remote areas, but it is not a substitute for emergency services.
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In Australia, Telstra has made significant advancements in satellite connectivity by introducing Select Satellite Apps for eligible customers. This initiative allows users to access a limited range of satellite-optimized applications on compatible mobile devices when connected to Telstra Satellite. The service is designed for customers who are beyond the reach of the mobile network and requires a clear line of sight to the sky. Supported apps include navigation, messaging, and weather applications, which are tailored for light data activities due to the limitations of satellite connectivity. The rollout of Select Satellite Apps is part of Telstra's collaboration with Starlink, marking a notable first for Australia in expanding satellite services beyond traditional text messaging. Eligible customers can utilize apps such as Apple Maps, Google Maps, iMessage, WhatsApp, and various weather applications. This development aims to provide an alternative means of connectivity, enhancing communication options for users in remote areas where mobile coverage is unavailable. However, it is important to note that not all applications are currently optimized for satellite use. Developers must enable and adapt their apps for satellite connectivity, which is why only a select few are supported at this time. Users are advised to ensure that their devices have the latest software installed and that they are logged into their apps before venturing beyond mobile coverage, as downloading new apps or updates is not possible in such areas. While some messaging apps may allow audio and video calling, the performance of these features can be inconsistent and should not be relied upon for real-time communication. Additionally, it is crucial to understand that app-based communication services, including WhatsApp, do not support calls to emergency services like Triple Zero, regardless of the network being used. Telstra Satellite is not intended as an emergency service, and users are encouraged to plan ahead and follow local emergency advice when traveling in remote regions.