In the United States, customers of Verizon experienced a significant service outage impacting more than 1.5 million users days ago. Following this disruption, Verizon announced a $20 credit for affected customers who opted in for the offer. Customers were informed that they would receive a text message notifying them when the credit was available in their accounts. However, in the aftermath of the outage, scammers began targeting these customers with phishing messages, misleading them into providing personal information by claiming they could receive the $20 credit. Local law enforcement agencies, such as the Jones County Sheriff’s Office in Georgia, have alerted residents to this scheme, emphasizing that legitimate companies like Verizon do not send unsolicited links asking for personal data. Instead, customers are advised to directly access their accounts through the official Verizon app or website to check for credits rather than clicking on suspicious links. This incident highlights the increasing dangers consumers face in the digital landscape, especially during times of crisis when they may be more vulnerable to scams. The Federal Trade Commission and other consumer protection agencies have yet to formally address the ongoing scams, but local agencies continue to issue warnings to help protect individuals from potential identity theft and financial loss. Customers are reminded to remain vigilant and skeptical of messages requesting personal information, especially in contexts where an offer seems too good to be true or arises unexpectedly after an outage.