In a recent talk at Stanford's Graduate School of Business, Citigroup CEO Jane Fraser shared insights from Warren Buffett on handling workplace conflicts. She emphasized the significance of not responding in anger to difficult emails, stating, 'You can always call them an asshole tomorrow.' This advice highlights the value of taking a step back before reacting, which Fraser credits as a practice that encourages empathy and understanding of differing perspectives, ultimately leading to better resolutions in challenging situations. Fraser, who made history as the first woman to lead a major Wall Street bank, has worked at Citigroup since 2004 and has observed the impact of various personalities in the corporate environment. She believes that attitude plays a critical role in professional success and has prioritized removing toxic employees during the bank's ongoing restructuring. The essence of her approach is straightforward: create a workplace free of negativity by fostering a culture of respect and collaboration. This emphasis on interpersonal behavior aligns with broader trends affecting the workforce, particularly as Gen Z enters the job market. Fraser points out that many individuals struggle to view situations from others' perspectives, which can lead to misunderstandings and hinder communication. The ability to practice empathy is becoming increasingly valuable as new generations begin their careers, and this philosophy may ultimately define success in modern workplaces. Fraser’s commitment to addressing workplace toxicity reflects a growing demand for leaders to cultivate positive environments where all employees feel valued and respected. Her career trajectory and experiences serve as evidence that professional achievements are often influenced not just by skills and qualifications, but also by the attitude individuals bring with them. In conclusion, Fraser's insights underscore that maintaining a constructive and respectful attitude can be a significant determinant of success in any career.