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Compensation for car finance scandal delayed until 2027

Jun 11, 2026, 9:28 AM10
(Update: Jun 11, 2026, 9:28 AM)
country in north-west Europe

Compensation for car finance scandal delayed until 2027

  • The Financial Conduct Authority has warned that compensation payments for mis-sold car finance may not start until 2027 due to legal challenges.
  • Four organizations, including major financial services, have initiated legal action against the FCA's compensation scheme.
  • Consumers are facing a prolonged wait for compensation, raising concerns about fairness and adequacy of the FCA's plans.
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In the United Kingdom, millions of drivers are currently facing significant delays in receiving compensation for mis-sold car finance agreements. The Financial Conduct Authority (FCA) has indicated that due to ongoing legal challenges against its compensation scheme, payments are unlikely to commence as initially planned in 2026. The FCA's Chief Executive, Nikhil Rathi, communicated this information in a letter to the Treasury Committee, highlighting that tribunal hearings related to these legal challenges are not expected to take place until October 2026. Consequently, the earliest that compensation payments could begin is 2027, which is a considerable setback for affected consumers. The legal actions have been initiated by four major organizations, including Volkswagen Financial Services UK and Mercedes-Benz Financial Services (UK), among others. These companies are contesting the FCA's plans for a large-scale compensation scheme, which has already put a halt to consumer complaints regarding motor finance since January 2024. The FCA had anticipated resolving millions of complaints this year, but the emergence of these legal challenges has extended the timeline significantly, leaving consumers in a state of uncertainty regarding their compensation. Alex Neill, co-founder of Consumer Voice, expressed concerns that the FCA's scheme might not adequately compensate many drivers who were overcharged due to hidden and unfair commission practices. He emphasized that consumers have already faced disappointments from lenders and should not be let down again by the regulatory body meant to protect them. The National Franchised Dealers Association also voiced disappointment over the delays, stressing the need for a fair and timely resolution for consumers and businesses alike. The FCA has estimated that defending these legal challenges will incur additional costs of approximately £2.7 million, a figure that may change as the situation evolves. Currently, over 80 FCA staff members are dedicated to addressing motor finance issues, including the ongoing court cases. The FCA has also cautioned consumers against paying claims management companies or solicitors for pursuing compensation, assuring that any FCA-backed scheme will be free to use. The situation remains fluid, and the FCA's efforts to navigate these legal hurdles will be crucial in determining when and how compensation will be distributed to the affected drivers.

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