In a significant shift affecting its customers, Verizon has modified its policy regarding the unlocking of fully paid-off mobile devices. This change came into effect following a recent decision by the Federal Communications Commission, which revoked Verizon's obligation to automatically unlock devices two months after activation. As per the new policy, customers who pay off their devices through the My Verizon app or online will now endure a 35-day waiting period before their devices are unlocked. This change raises several concerns among users, particularly those who travel internationally or wish to sell their devices immediately. Under this revised policy, the waiting period also applies if customers purchase a smartphone using a Verizon Gift Card or pay off a device installment online. However, customers can avoid this wait by settling their device balances in-person at Verizon corporate stores, using secure payment methods such as cash or contactless payments. This avenue allows for unlocking a device significantly faster, typically within 24 hours, although the majority of payments processed through other avenues will trigger the 35-day wait. Wireless industry advocates and consumers are expressing concerns over the new policy, citing it may impede customer mobility. Switching carriers or unlocking devices quickly for local SIM cards while traveling abroad has become more complicated due to this extended delay. Such obstacles may frustrate customers aiming to change service providers or those interested in selling their smartphones shortly after paying off their plans. There has also been criticism regarding the lack of communication from Verizon about the specific reasons for the 35-day waiting period, with fraud prevention cited as the primary motivation. For prepaid customers, the scenario is even more stringent. Devices acquired from Verizon remain locked for a full year, or 365 days of paid, active service, unless they are reported stolen or flagged for fraudulent activities. While these measures aim to strengthen security and reduce fraud, the impact on customer satisfaction and availability of devices remains a key concern as they navigate the complexities of the new unlocking process.