Worker engagement plummets as AI anxiety rises
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Worker engagement plummets as AI anxiety rises

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  • Gallup's report reveals a drop in worker engagement to 20 percent in 2025, the lowest since 2020.
  • The decline is largely driven by concerns over AI and job security, particularly among managers.
  • Addressing these issues is crucial for reversing disengagement trends and fostering a resilient workforce.
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In 2025, Gallup released its State of the Global Workplace report, revealing a significant decline in worker engagement, which dropped to 20 percent, marking the lowest level since 2020. This decline has been attributed to various factors, with the looming threat of artificial intelligence (AI) being a primary concern. As AI technology advances, many workers feel their skills may become obsolete, leading to heightened anxiety about job security. This anxiety is particularly pronounced among managers, who are expected to lead AI adoption but are struggling with their own feelings of insecurity. The report highlights that disengagement among managers is a major contributor to the overall decline in worker engagement. Engaged managers are crucial for fostering productive teams, and their lack of engagement can trickle down, affecting the entire workforce. The findings suggest that as managers grapple with their own job security in the face of AI advancements, they may be less effective in motivating their teams. This creates a cycle of disengagement that can have far-reaching consequences for organizations and the global economy. Furthermore, the report indicates that more than half of U.S. adults express greater concern than excitement regarding AI's increasing role in daily life. Many individuals are questioning their worth in the workplace and are uncertain about their future job prospects. This sentiment reinforces the need for ethical AI use and the importance of providing psychological support to workers facing these challenges. The potential for a shift back toward valuing human input and collaboration with AI is noted, suggesting a future where AI complements human work rather than replaces it. In conclusion, the findings from Gallup's report underscore the urgent need for organizations to address the psychological impacts of AI on their workforce. By fostering an environment that prioritizes employee engagement and ethical AI practices, companies can work towards reversing the trend of disengagement and building a more resilient workforce. The report serves as a wake-up call for leaders to recognize the importance of human contributions in an increasingly automated world.