In the United States, Framework has announced a delay in the shipment of its new flagship Laptop 13 Pro, originally scheduled for late June. The company discovered two significant issues during the preparation for mass production: one related to the haptic trackpad and another concerning the custom display. These problems necessitated a delay in the start of mass production, pushing the first batch shipments to late July, with some risk of further delays into early August. Framework has communicated that customers who have already placed orders can cancel and receive a full refund if the delay is problematic for them. The haptic trackpad issue stemmed from an electrical grounding problem in its circuit board design, which caused the trackpad to reset after repeated clicks. Framework's team has been working diligently to resolve this by releasing a new PCB design for fabrication. Despite the efforts, the original PCB still exhibited failure modes at a higher rate than anticipated during development builds. This has led to a cautious approach in ensuring that all units shipped will have the updated circuit board. Similarly, the custom display faced a bug that prevented proper initialization in one unit during production ramp-up. Framework is collaborating with its display supplier, CSOT, to develop a new firmware that addresses this issue. The company aims to ensure that the Laptop 13 Pro meets high standards of reliability and performance before it reaches customers. While the Laptop 13 Pro's shipments are delayed, Framework will continue to ship the new Intel Core Ultra Series 3 mainboards on schedule. This means that customers who pre-ordered the mainboard will receive their products on time, even as the full system reviews for the Laptop 13 Pro will not be available until July. Framework is also addressing customer feedback regarding the availability of LPCAMM2 memory, which has been limited in retail options. Customers can adjust their existing mainboard pre-orders to include memory by contacting the support team.