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Businesses struggle as Telford's redevelopment stalls trade

Apr 27, 2026, 7:20 AM10
(Update: Apr 27, 2026, 7:20 AM)
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Businesses struggle as Telford's redevelopment stalls trade

  • The redevelopment of Oakengates into a Theatre Quarter began in 2023, funded by a £300 million investment.
  • Businesses in the area have reported a slowdown in trade, particularly after the theatre closed in February 2024.
  • Business owners are calling for more support from the borough council to help boost trade during the redevelopment.
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In Telford, United Kingdom, redevelopment efforts focused on transforming Oakengates into a new Theatre Quarter have been causing significant disruptions for local businesses since work began in 2023. Traders reported that foot traffic has diminished since the Telford Theatre closed its doors in February 2024, resulting in a notable decline in sales. Business owners, like John Ellis from The Crown Inn, heavily depend on theatre-goers to sustain their sales and are pleading with the borough council for more active support and investment in the local area. While improvements are evident, the current inconveniences created by construction have left traders frustrated. The £300 million investment aims to revamp areas across Telford and Wrekin, with Oakengates undergoing extensive changes, including the complete renovation of retail units. However, traders emphasize that delays have hindered their ability to draw in customers, resulting in complaints of 'quiet' business atmospheres. Shelly Lemon, owner of Shelly's Creations, mentioned that trade has experienced a downturn and observed closures of nearby shops. While some foot traffic has increased due to moving units, the existing infrastructure is struggling to maintain shopper interest as parking spaces become consumed by construction needs. Local businesses like Pamper Me Pretty, which has served the community for ten years, also note that the absence of theatre visitors has contributed to a decline in clientele. They are hopeful for improvements in Oakengates but express discontent regarding the current state of trade. Councillor Ollie Vickers, the cabinet member for economy and transport, acknowledged the tough phase businesses are experiencing but highlighted that the council has been proactive in engaging with shop owners and providing support. Vickers noted that many retail units have been upgraded, aimed at appealing to visitors and enhancing footfall once construction is completed. The ongoing infrastructural work is expected to ultimately give Oakengates a fresh appearance and atmosphere, significantly benefiting the traders and customers alike, provided the current phase of inconvenience can be navigated successfully.

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