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Bithumb to reimburse users after massive Bitcoin distribution error

Feb 7, 2026, 10:50 PM10
(Update: Feb 7, 2026, 10:50 PM)
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Bithumb to reimburse users after massive Bitcoin distribution error

  • Bithumb mistakenly distributed more than 620,000 Bitcoin to 695 users due to an employee error on February 6, 2026.
  • The mistake led to a 17% drop in Bitcoin prices as panicked users sold their holdings during the brief sell-off.
  • The exchange will reimburse affected users for their losses and is taking steps to prevent similar incidents in the future.
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In South Korea, on February 6, 2026, Bithumb, a well-known cryptocurrency exchange, faced a significant error involving the accidental distribution of over 620,000 Bitcoin to 695 users. The erroneous transaction was supposed to be a part of a promotional award of 620,000 won, but due to a typographical mistake made by an employee, the value in Bitcoin was mistakenly credited instead. This led to a brief sell-off as users panicked, seeing an unexpected and abnormal influx of Bitcoin in their accounts within a twenty-minute time frame before the error was detected and addressed by the exchange. The incorrect distribution created a sudden volatility in Bitcoin's market price, causing it to drop sharply by 17 percent from approximately 98.29 million won, around S$85,600, to 81.1 million won, about S$70,700. The situation prompted Bithumb to take immediate action to restrict trading and withdrawals for the affected accounts, stopping transactions at 7:35 PM local time, only thirty-five minutes after the initial error was detected. Bithumb managed to retrieve 99.7 percent of the distributed Bitcoin shortly after realizing the mistake. On February 7, Bithumb's CEO, Lee Jae-won, expressed regrets over the confusion and inconvenience caused by the incident. He acknowledged the company's failure to upholding fundamental values of stability and integrity in asset exchange. As part of their recovery plan, Bithumb estimated losses to be around 1 billion won and committed to using corporate assets to cover any shortfalls experienced by users. Moreover, the exchange promised to reimburse customers who sold their Bitcoin hastily during the error incident and to provide them with an additional 10 percent bonus on their losses to help alleviate any financial harm they suffered due to the erroneous event. The Financial Services Commission in South Korea took the incident seriously. An emergency inspection meeting was convened on February 7, with regulators assessing the implications of the erroneous transaction and considering actions to ensure regulatory compliance from cryptocurrency exchanges. The cryptocurrency market has faced turbulent times, especially after a series of liquidations and leverage unwinding activities that have significantly shaken confidence among investors. This incident, due to its scale and nature, further spotlighted the vulnerabilities existing in cryptocurrency exchange operations and control mechanisms. The event could potentially instigate regulatory changes aimed at preventing similar future mishaps, as stakeholders turn their attention towards ensuring operational soundness across exchanges in the rapidly evolving crypto landscape.

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